Frequently Asked Questions.
The clamp & the material
At 7.5 cm, it's an everyday size. For fine to medium-thick hair, it can even hold a bun; for thick or long hair, it's ideal for holding back part of the hair.
Not the plastic you imagine. It's a plant-based material, made from wood and cotton cellulose—denser, deeper, far from cheap plastic. It's what gives it that depth of color and those reflections.
No. The acetate is polished to a high shine, with no sharp edges: where a poorly finished clip snags and pulls, this one glides and holds without leaving a mark.
The acetate is marbled throughout: the veins and reflections change from one sheet to another. Yours is unique, in the truest sense of the word—no other is quite like it.
A slightly damp soft cloth will suffice. Avoid direct contact with heat, perfumes, and hairsprays, which can dull the shine over time.
Order & Delivery
Your orders are shipped within 48 business hours. Please allow 2 to 4 business days for delivery in France and Europe, and slightly longer for international orders. Details of delivery times and costs can be found on our Delivery & Returns page.
Yes, you have 14 days to change your mind. The procedure is on our Delivery & Returns page
Yes, we ship to France, Europe and the rest of the world. Delivery times and costs vary depending on the destination — details can be found on our Delivery & Returns page.
No, no paper or price is included in the package. Each clip is protected in a frosted pouch and wrapped in tissue paper—ready for gifting. Your invoice will be sent to you by email.
One more question?
Write to us, we'll get back to you quickly.
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